Política de envío

Shipping Policy – ULU Life Store

Processing Times

All orders are processed within 1–3 business days after receiving your order confirmation email. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

Spain & European Union: 3–7 business days
United Kingdom: 4–10 business days
International Orders: 7–21 business days

Delivery delays can occasionally occur due to customs or courier issues, which are outside of our control.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

Customs, Duties and Taxes

ULU Life Store is not responsible for any customs duties, taxes, or additional fees applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

Damages

ULU Life Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Wrong Address Disclaimer

It is the responsibility of the customer to ensure the shipping address entered at checkout is correct. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.